Get in touch
About a piece you like, a size you need, or having something made.
How it works
Karen’s pieces with a Buy now button can be bought straight from the shop, with no account to set up. For anything else, send a message. One of us answers it, and together you sort out the size, the colour and when it can be ready.
Questions about an order, postage or a return: hello@shelteredwater.com.
The name from the shop page is enough. If you want it in a different colour or size, say so.
Every piece is one of a kind. If the one you liked has gone, she will tell you how long a new one takes.
By hand, by the maker herself. You will know when it is finished because she will tell you.
Who you are talking to
Karen knits and crochets the baby pieces. Her granddaughter Honey builds the nappy cakes, trikes and trains. Amanda makes the polymer-clay jewellery. Tia sews the memory bears. Karen and Anthony run the shop. Any one of us will answer you.
The founding maker
She knits and crochets each of her pieces herself, at home in Robina.
The third generation
Karen’s granddaughter. She builds the nappy cakes and the trikes, every one to order. Tell her the baby’s name and the colours.
Family maker
Karen’s niece. Handmade polymer-clay jewellery and accessories — dangles, studs, keyrings and bag charms. No two pieces the same.
Family maker
Karen’s niece. Memory bears, sewn from your loved one’s clothing: shirts, dresses, baby clothes, uniforms and more.
Her eldest
Writes the books. Built this shop for Karen and runs it with her.
Her youngest
Writes his own book.
What we will not do
This site has no newsletter and no mailing list. Message her about a cardigan and that is the end of it.
This site sets no cookies of its own and does not follow you anywhere. Visits are counted anonymously by its host.
Your message goes to the family who made the thing, not a shop assistant and not a bot. Card payments for online orders are handled securely by Square.
Where Karen is
Karen’s pieces are made in one house on the Gold Coast, and posted from there. The family came from the Marlborough Sounds in New Zealand, which is where the shop gets its name, but nothing ships from there.
No street address is published here, and there is no pickup. Pieces bought online are posted to you.